Shipping policy

At Seriniti Matcha, we deliver our products with care and efficiency to ensure you receive your order in perfect condition. We currently ship Australia-wide

Shipping Options

Australia-wide Standard Shipping: $10 AUD (2–5 business days)
Australia-wide Express Shipping: $15 AUD (2–3 business days)

All orders are processed within 1–2 business days, excluding weekends and public holidays. Please note that shipping times may vary depending on your location.

Free Shipping

Spend over $60 AUD and enjoy free Australia-wide standard shipping on your order. The free shipping offer applies automatically at checkout once the minimum spend is reached.

Processing Time

Orders are typically shipped within 1–3 business days from the time of purchase. Once your order has been dispatched, you will receive a tracking number via email to follow your delivery.

Delivery Times

Delivery times vary depending on your location:
Australian orders: 2–5 business days for standard shipping

Please allow additional time during peak periods

If you have any questions about your order, international shipping, or tracking information, please contact our Seriniti Matcha customer service team.

Thank you for choosing Seriniti Matcha — your moment of calm, delivered with care.